How do I contact AEON Credit?

011 60 3-2719 9999
Aeon Credit Service M Bhd/Customer service

How do I complain to Aeon?

AEON Careline

  1. Call AEON Careline at 1-300-80-AEON(2366) today. Operation hours from 9.00 a.m. – 10.00 p.m. daily.
  2. or you can email us at [email protected]

How do I check my Aeon statement?

Customer can Register AEON Netmember service or DOWNLOAD “AEON HK” Mobile App and check “e-Statement” after successful registration.

How do I unlock my Aeon account?

To unlock your account, please contact our Customer Care at +603-2719 9999….Kindly contact our Customer Service immediately if:

  1. you suspect that your password has been compromised.
  2. your mobile device has been stolen or lost.
  3. you notice a suspicious transaction that you did not effect.

Where can I use Aeon voucher?

The voucher allows the holder/bearer to redeem goods at any of the AEON CO. (M) BHD. outlet. However, it cannot be exchanged for cash or any other forms of legal tender.

How do I transfer money from my Aeon Card?

(2) AEON Customer Services Hotline:

  1. Application Steps: AEON Cardholder calls at 2895-6262.
  2. Choose language. Then press “4”
  3. Key in AEON Credit Card Number.
  4. Key in Telephone Identification Number (TIN)
  5. Choose “Service”.
  6. For successful applicants, amount will be transferred to your designated bank account immediately*

How many AEON malls are there?

As of February 2020, Aeon Co., Ltd. operated 19 thousand stores worldwide, with the majority located in Japan. Around four thousand stores operated by the retailing company in Japan were specialty stores.

How many shopping centers does Aeon Mall own?

* Includes 58 large-scale commercial facilities that AEON MALL manages and operates on behalf of AEON Retail Co., Ltd. AEON MALL ended management and operations contracts for 12 shopping centers on September 1, 2019.

What is the personal assurance message (PAM)?

The Personal Assurance Message is an added security feature that reassures you are providing your password/SecureCode to the Commonwealth Bank. Each time you make an online purchase at participating merchants, your Personal Assurance Message will display on the screen requiring you to input your password/SecureCode.

How do I know if my personal assurance message appears correctly?

Your Personal Assurance Message will appear at the point of purchase with participating Verified by Visa online retailers. During the purchase process and before you enter your Password, you should always check to see that your Personal Assurance Message appears correctly.

What is the character limit for the personal assurance message?

The Personal Assurance Message can be between 1 and 100 characters. The Personal Assurance Message is an added security feature that reassures you are providing your password/SecureCode to the Commonwealth Bank.