What is BGE contract investigations?
BGE will investigate your dispute and then provide you with either a written or verbal response. If you have a concern or complaint that has not been resolved to your satisfaction by BGE, you may contact the Maryland Public Service Commission.
Can I see my BGE bill online?
​Your BGE online account includes more than just your recent gas or electric bill. It contains tools and detailed energy usage information. And if your home has a smart meter, your online tools are smarter, too.
Does BGE report to credit bureaus?
About BGE Collections Baltimore Gas and Electric Company is one of the biggest utility providers in Maryland. Collections entries are added to your credit report, and they stay there for 7 years, even if you pay off the debt.
What is BGE customer charge?
BGE Electric Delivery Service includes: The Customer Charge which covers expenses not directly associated with the generation or delivery of energy, such as billing, metering and meter reading. This is the same amount each month.
How much is the average BGE bill?
Research suggests that while 83 percent of us are interested in our utility bill, only 17 percent understand our bill. The average BGE customer pays $2,100 a year for electricity and gas.
How do I cancel my BGE service?
No longer need service with BGE? Schedule the date to stop service at your current address. If you require additional assistance, please give us a call at. 1-800-685-0123.
Can I pay my BGE bill by phone?
Pay by Phone Call us at 833-209-5245 to make a payment using your credit/debit card* or bank account information. Payment processing is provided by a third party and a convenience fee will apply.
Where to file a complaint against BGE in Maryland?
Maryland Public Service Commission. If you have a concern or complaint that has not been resolved to your satisfaction by BGE, you may contact the Maryland Public Service Commission. Maryland Public Service Commission Consumer Affairs Division 6 St. Paul Street, 15th Floor, Baltimore, Maryland 21202 Phone: 1-410-767-8028 Toll-Free:…
How do I contact BGE for downed power lines?
For downed power lines, stay away from the area and call BGE at 1-877-778-2222 or 1-800-685-0123. Representatives are available 24 hours a day, 7 days a week. Find contact details for customer service, assistance programs and more. Use our online form to contact us with general questions.
Who do I call if I smell gas in my area?
Page Content. If you smell natural gas, leave the area immediately and call BGE at 1-877-778-7798 or 1-800-685-0123. For downed power lines, stay away from the area and call BGE at 1-877-778-2222 or 1-800-685-0123. Representatives are available 24 hours a day, 7 days a week.
How do I contact the Maryland Public Service Commission?
Maryland Public Service Commission Consumer Affairs Division 6 St. Paul Street, 15th Floor, Baltimore, Maryland 21202 Phone: 1-410-767-8028 Toll-Free: 1-800-492-0474 Fax: 1-410-333-6844 TTY/TDD (Maryland Relay Service): 1-800-735-2258 (Monday through Friday, 8 a.m. to 5 p.m., except holidays)