What makes the feedback you receive valuable?

Feedback is valuable information that will be used to make important decisions. And they know that feedback is helpful only when it highlights weaknesses as well as strengths. Effective feedback has benefits for the giver, the receiver, and the wider organization.

What types of questions can you ask a customer?

The 10 Most Important Customer Feedback Questions

  • How did you hear about us?
  • Were your expectations met, unmet, or exceeded?
  • Did our employees or customer service staff help you?
  • What, if any, products, services, or features are we missing?
  • What did you enjoy most about your experience?

What questions should you ask a customer about service?

Customer feedback questions to improve a product or service

  • What do you like most about our [product or service]? It’s always good to know what parts of your products are pleasing customers.
  • What do you like least?
  • What feature/option could we add to make your experience better?
  • How could we have gone above and beyond?

How do you ask customers for service?

Here are the top 5 questions you’d ask your customers

  1. What can my company do to better serve your needs?
  2. How satisfied are you with our products/services?
  3. What value do we provide?
  4. What are your biggest challenges?
  5. Why did you choose us over the competition?

What is an example of providing positive feedback in communication?

To give effective, positive feedback, simply state one or more specific actions you want the person to replicate. Here are a few examples of positive feedback: Cap’n Crunch: “You did a great job on……” Example of positive feedback: “You did a great job onboarding our new analyst.

How do you deal with positive feedback?

When you accept positive feedback gracefully, you also set a good example for your team to share more praise and interpret praise as valuable information.

  1. Instead of deflecting compliments, absorb them.
  2. Ask a follow-up question (really)
  3. Use praise to uncover your natural abilities.
  4. Managers can give praise an action plan.

How do you thank a positive review?

Some things you can say:

  1. “This review made our day!”
  2. “Thank you so much for taking the time to leave us this amazing review.”
  3. “We are so grateful for your kind words. Thanks for sharing your review with us and the community.”

How do you give feedback positively?

Tips for giving positive feedback

  1. Make it specific. If your positive feedback is vague, they won’t know which of their skills are good and which ones they need to improve.
  2. Give it in a timely manner.
  3. Let others see it.
  4. Praise everyone eventually.
  5. Explain their impact.
  6. Give the right amount of praise.