What headsets do call Centres use?

Top 10 Call Centre Headsets

  • Sennheiser CC550.
  • Plantronics HW261N.
  • Plantronics HW251N.
  • Sennheiser Century SC 660.
  • Jabra Biz 2400 3 in 1.
  • Jabra Biz 2300.
  • Avalle AV601N.
  • Avalle 602N.

Is Jabra American?

Jabra is a Danish brand specializing in audio equipment, and more recently videoconference systems. Jabra engineers, manufactures, and markets wireless, true wireless, and corded headphones for consumers and business customers. Jabra Corporation was acquired by GN Audio in 2000.

Are Jabra headsets good?

The Jabra Evolve 75 was our previous top pick, and it’s still a great wireless headset, especially for people who really want active noise cancellation (ANC). In addition to its excellent noise isolation, it was ranked the best for microphone quality by all of the panelists this year and in previous rounds of testing.

Can I use a gaming headset for call center?

While call centers don’t need gaming headsets, you might benefit from the technology. Because gaming headsets are not like Bluetooth headsets for office use, they need to be comfortable. Although they might be heavy and cause pain in long-term use, a well-fitted headset shouldn’t cause this problem.

Are AirPods good for call center?

Yes, they’re expensive, but the AirPods Max deliver richer, more detailed sound than lower-priced competitors from Bose and Sony, and work very well as a headset for making calls.

What is the best stereo headset for a call center?

The Jabra Biz is an excellent headset as it offers intuitive controls, HD voice clarity, and a 360 swiveling boom mic. This version of the company’s most popular headset is easily one of the best stereo headsets for your call center.

What is the best headset for a customer service representative?

The CC 550 IP headset by Sennheiser offers incredible sound and voice clarity, which makes it an excellent option for customer service reps and call center agents. These Sennheiser headsets use background noise canceling and a USB connection to allow employees to concentrate on their work.

What headsets can I pair with call center app?

You can pair the app with any headsets for call center and It easily integrates with call center telephony platforms and works seamlessly with any headsets and microphones. Note that headset comfort is equally as important as durability. Bear this in mind when choosing a headset for your employees.

Do call center headsets meet the needs of other agents?

If you manage or work in a call center, you probably know call center agents use increasingly sophisticated headsets. Therefore, the call center headset that may work well for one agent, might not meet the needs of another agent. And let’s face it.